# SOP — Apex Receptionist 27 Aug 2026. How we work. Short. The site is the memory. ## Templates Live: `/grok/receptionist/-template/` Mac: `~/apex/receptionist/projects/-template/` Copy that tree to `~/apex/receptionist/projects//` for a real shop. One template per type. software-template is Office IT (draft until Design + QA). ## Tickets Trackmint. TM372, TM373, TM374 are today’s. No GitHub issues. GitHub is only to save code. ## Deploy From the CoS computer, not via the Mac, not via Fuller. SSH `vps-hub` → `/var/www/html/grok/receptionist/` rsync static HTML. chmod 644 files, 755 dirs. No `--delete` of the whole receptionist dir. No nginx restart. Never Wix. Never Fuller. ## Track 1 Research lives on the hub and at `/grok/receptionist/findings/`. Named apps at `/grok/receptionist/other-apps/`. Leads stay research. TM372. No shop email until Talk works. Never Fuller. ## Talk before app Retell web-call first. Then the shop app. No shop email until Talk works. ## Chat Two lines. Do not nag freeze / need-you / nothing. Do not re-ask locks. Claude Code is not on the CoS computer yet — CoS builds. ## Council Competing design. Reviewer who did not write it. Then QA. Do not ship a mock as the company site before that.