The log · findings · 27 Aug 2026, 6:38 PM PT
Dated. Defensible. Not a forecast. Research only.
27 Aug 2026 · 6:40 PM PT · TM372
Independent trades that close around 5. Phone is still the book. $199 vs one missed emergency job — one HVAC dispatch or after-hours no-start that would have gone to voicemail.
Status: research-only. No shop email until Talk works. TM372. Named apps (not clones) live at other-apps.
Not a list of 100 names. Official site reopened tonight before a name is printed. No OpenTable / Resy / Tock / Jobber-AI shops as keeps. No Figaro. Never Fuller.
Dual-checked cards on disk, official pages opened 27 Aug 2026 evening PT. Hours quoted from their site. Phone is how they take jobs. Quote / request form is not a live slot calendar.
KEEP · Peninsula HVAC
Redwood City. Family-owned since 1952. Official hours: Mon–Fri 7:30am–4:30pm, Sat–Sun Closed. Contact page: call if you need someone immediately. Get-a-quote form only — not Jobber / Housecall / ServiceTitan / live book-online.
Why: they close at 4:30 PM. An 8:00 PM no-cool or Saturday no-heat hits a dark office until 7:30 AM Monday. One dispatch clears $199.
KEEP · Peninsula auto
San Mateo. Family owned since 1966. Official hours: Monday–Friday 8:00am–5:30pm. Header: Appointments, call Patric. /appointments/ is a request form (first available, preferred date) — not a live slot-picker, not Jobber / Housecall / ServiceTitan.
Why: they close at 5:30 PM. A weeknight or weekend no-start sits until 8:00 AM the next weekday. One European repair covers $199.
KEEP · Phoenix HVAC, specialty
Phoenix, AZ 85032. Family HVAC; Ty Hawks with brother, son, nephew. Wine-cellar cooling only — not a general residential HVAC book. Official hours: Mon–Fri 7 AM–5 PM; Sat–Sun Closed on contact. “Give us a call.” Contact form only — no Jobber / Housecall / ServiceTitan, no 24/7 answering claim on the pages opened.
Why: they close at 5 PM. An 8:00 PM wine-cellar no-cool hits voicemail until 7 AM. Specialty keep, not a city-wide HVAC pattern.
KEEP · Peninsula plumbing
Los Altos. Randy Arcune. Official hours: Mon–Fri 7 AM–5 PM (Saturday not printed). Phone-first. Emergency during business hours; after-hours gas to PG&E. Water heater install $1,200–$3,500 on their page. No Jobber / Housecall / ServiceTitan robot.
Why: they close at 5 PM. A weeknight leak or after-hours no-hot-water hits a dark office until 7 AM. One water-heater job on their own range clears $199.
KEEP · Peninsula plumbing
Redwood City. Paul Boudreau. Official hours: Mon–Fri 8 AM–5 PM; Closed Saturday & Sunday (printed). Phone-first. Form 24–48h. FAQ emergency options is not 24/7. No Jobber / Housecall / ServiceTitan robot.
Why: they close at 5 PM; weekend printed closed. A Saturday no-heat or weeknight leak sits until 8 AM Monday. Form is a wait, not a live book.
27 Aug 2026 · 6:38 PM PT · QA dual-check
Two keeps (Arcune, Boudreau) — phone-first, printed weekday close ~5, no Jobber / Housecall / ServiceTitan robot. Official sites reopened tonight. Water-heater range on Arcune’s page only.
DROP: Bayhill Heat & Air, San Mateo. Hours Mon–Fri 7–5, Sat 7–1, Sun closed. KILL: owner/GM not named on homepage or /history. /contact and /about 404. Fail closed.
DROP · city passes, not a name dump
Central Valley HVAC/plumbing TEST: shops that print a ~5 close usually also print 24/7 emergency answering, run Housecall/ServiceTitan book-online, or omit owner or hours on the official site. Fail closed. No name published that was not reopened tonight.
Columbus HVAC/plumbing TEST: same pattern. Shops with a 4:30–5:30 PM weekday close typically claim 24/7 emergency answering. The ones that skip 24/7 omit owner/GM on the official pages. 0 KEEP in the 3-row cap.
Phoenix scored drops on the same pass (not keeps): live ServiceTitan scheduler, or no weekday hours in AM/PM on the official site. Instant drop. Names not reprinted here.
27 Aug 2026 · 6:19 PM PT
/proto/ failed because it was Voice / Text / Web book / Their page / Start trial — an Apex wrapper — and a floating book with no company around it. A shop site is who they are, what they fix, hours, and a phone. Book a visit hangs off that.
27 Aug 2026
Barry tested Smith.ai. Use it as a checklist (does the shop already have hybrid AI + live backup, calendar, SMS add-ons). Do not draw a Smith flowchart and rebuild it. Remaining pitch is one shared book, a custom call-flow, and a hub that can plug other vendors. Log: other-apps.
27 Aug 2026
Human answering sits roughly $300–$1,500/mo. Cheap AI undercuts $199 on sticker (Rosie $49, Upfirst $24.95). Native FSM AI (Jobber Receptionist, Housecall Pro CSR AI, ServiceTitan Virtual Agent) is a drop. Apex is not cheaper Smith and not cheaper Jobber.
27 Aug 2026
CoS box can deploy static HTML to apex.socialtokens.site. It cannot start a new Retell agent — the key is not here. Claude Code is not on this computer yet. Talk door exists; Play is listen-only until the Mac key is on the box.
The log · discussions · decisions · other-apps · never Fuller